Phoenix Rod & Custom, LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website, Phoenix Rod & Custom, LLC:
Personally identifiable information provided by subscribers (name, E-Mail or address, etc.) is never disclosed to any individual or business.
Cookies and Clear GIFs
Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a Web page or in an E-Mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell us a previously set cookie value. This anonymous information is returned by the clear GIF to Phoenix Rod & Custom, LLC, and we use this information to accurately count visitors on the Phoenix Rod & Custom, LLC site and understand how they navigate and use our site. Phoenix Rod & Custom, LLC does not combine information gathered through clear GIFs with your personal information.
Visitors should be aware that non-personal information and data may be automatically collected through the standard operation of the Phoenix Rod & Custom, LLC website Internet servers or through the use of "cookies." "Cookies" are small text files a website can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising.
Other information passively collected by Phoenix Rod & Custom, LLC is in the form of logs - files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and help Phoenix Rod & Custom, LLC determine (among other things) how many and how often users have visited our Website, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
Safeguarding your Personal Information
Phoenix Rod & Custom, LLC will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information you provide to us. Any information provided to us is housed in a secure datacenter, which can only be accessed via SecureID by appropriate personnel.
Phoenix Rod & Custom, LLC has security measures in place to protect the loss, misuse and alteration of the information under our control.
In order to improve the user experience at our website, we may employ online surveys for visitors to volunteer anonymous demographic information about themselves and provide us feedback about why they visit this site and what we can do to make it better. Information collected through these surveys is anonymous; we cannot identify who is submitting the information or tie it to other personally identifiable information a user may have provided us through another means.
Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you will not be able to access certain areas on our site. However, you do not need to provide personal information to Phoenix Rod & Custom, LLC in order to use our website.
If you do not want Phoenix Rod & Custom, LLC to send you E-Mail about our services, you can choose to opt-out. If you are receiving E-Mails or regular mail and at a later date you choose to opt-out and have your name removed from Phoenix Rod & Custom, LLC's E-Mailing list, you can do so by using the link included with a Phoenix Rod & Custom, LLC E-Mail or by sending an E-Mail to info[at]phrod[dot]com
Our site provides users the opportunity to opt-out of receiving communications from us as follows:
1. You can send email to info[at]phrod[dot]com
2. You can call the following telephone number: 908.979.3070
To change and modify information previously provided, users may visit www.phrod.com
Contacting the Website
Phoenix Rod & Custom, LLC may update or amend this Privacy Statement at any time by posting the amended Statement to this website. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact:
Phoenix Rod & Custom, LLC
112 East Avenue
Hackettstown, NJ 07840
Federal & State Law
Phoenix Rod & Custom, LLC will share information with the government when required by law. Phoenix Rod & Custom, LLC will not share information unless it has been given a valid court order or subpoena. Phoenix Rod & Custom, LLC will not disclose whether or not law enforcement agencies have sought or obtained information under the terms of the USA PATRIOT Act.
The user may visit Phoenix Rod & Custom, LLC for legal purposes. The user may not use Phoenix Rod & Custom, LLC, or its services to publish, post, distribute or disseminate any defamatory, obscene, or other unlawful material or information, including another's proprietary information, including trademarks or copyrighted information, without express authorization from the rights holder. Additionally, the user may not use Phoenix Rod & Custom, LLC to collect personal information, including Internet addresses, about Phoenix Rod & Custom, LLC users. The user must abide by any policies posted on Phoenix Rod & Custom, LLC.
Terms and Conditions
All of our work is done on a time and materials basis. We require a signed work order to begin work on your car. Invoices for labor and for parts and materials are sent out bi-weekly. Payment is required upon receipt of the invoice to insure uninterrupted service to your car.
Cars left beyond the pick up date will be charged a storage fee.
Your vehicles are secured in a state-of-the-art storage facility. Phoenix Rod & Custom, LLC is fully insured including fire and theft protection. Insurance protection is individually adjusted to account for the value of anything in the shop at a given time. At all times every effort is made to ensure the safety of cars under our care.
While customers are responsible for arranging their own transportation for their vehicle, Phoenix Rod & Custom, LLC can provide assistance by offering the names of carriers experienced in this form of transport. In New Jersey, pick-up and delivery can be accommodated by Phoenix Rod & Custom, LLC.
Copyright ©2016 by Phoenix Rod & Custom, LLC. All rights reserved. All trademarks are the property of the respective companies.